Your MSP Was Built for 2018. Your Clients Are Living in 2026. | Source Links

 

These are the source links used in my LinkedIn article about MSP support modernization, and are a good place to start to research this topic yourself.

Microsoft Partner Program / Solutions Partner Designation Microsoft Learn — Solutions Partner FAQ (silver/gold retirement, designation framework) https://learn.microsoft.com/en-us/partner-center/membership/solutions-partner-faq

Stratos Cloud Alliance: FY26 Microsoft CSP Program Updates (October 2025 Direct Bill authorization requirement) https://www.stratoscloud.com/blog/microsoft-csp-changes-in-2025/

NCE Commercial Changes Pax8 — 2025 Updates on Microsoft's New Commerce Experience (7-day cancellation window, monthly billing premium, seat reduction restrictions) https://www.pax8.com/blog/microsoft-csp-new-commerce-experience/

MSP Market Data Datto — State of the MSP Industry 2025 Look Ahead (North American MSP revenue growth, rising client demands stat) https://www.datto.com/wp-content/uploads/dlm_uploads/DAT-2024-State-of-the-MSP-Report-1.pdf

MSP Vendors — Top Trends MSPs Should Prepare for in 2026 (73% rising client demands, Datto sourced) https://mspvendors.com/top-trends-msps-must-expect-in-2025-to-stay-competitive-and-grow/

Integris — 10 MSP Trends to Watch in 2026 (cybersecurity segment growth rate) https://integrisit.com/blog/the-10-msp-trends-to-watch-in-2026-and-beyond/

CompTIA — via MSP Vendors piece (59% staffing shortage stat) https://mspvendors.com/top-trends-msps-must-expect-in-2025-to-stay-competitive-and-grow/